How to HONK!

Secure-A-Spot is a service that allows the user to prepay for parking at Secure Parking locations without the hassle of standing outside and fumbling for cash to pay the meter using Honk.

When you create an account you can: 

• Book your parking now and save
• Store your details for faster check out next time.
• Earn loyalty program points with Secure
• Receive better deals and offers

How it Works. Simple.

Search

Find the perfect spot. With a slu of parking locations, we get people into spots and on their way faster. Hourly, daily, or monthly… We’ve got you covered.

Pay

No more waiting at pay stations or scrounging for change. Pull into a Secure Parking spot, select the amount of time, and with a tap of a button your session is paid and a receipt is emailed within seconds. We accept all major credit cards, Visa Debit, PayPal & Masterpass.

Reserve

Want to make sure you’ve got your spot before leaving your front-door? The app enables you to reserve parking in advance. Just look for the ‘reservation’ checkmark icon in the app.

Extend

No more parking tickets! We’ll watch over your session – forget running back to feed the meter. Add more time from the boardroom or hair salon.

Just some of the reasons why parkers will love this…

Convenience

Find a parking spot ahead of time.

Comfort and Safety

Stop standing outside in the rain or snow waiting for your ticket – pay from anywhere!

Freedom

Emailed parking receipts and access to all of your transactions means no more paper.

Peace of Mind

We’ll watch over your session – no more running back to the meter. Add time from the boardroom or the hair salon.

Savings

Only pay for the time you need. Goodbye paystation, hello savings.

Choice

Manage parking for more than just one vehicle at a time.

And More!

Thousands of drivers trust us with their parking. So tell us: what are you waiting for?

FAQ

My Account

How do I get the app?

You can download the Honk app for free in the App Store or Google Play. Got a Blackberry? Just navigate to app.honkmobile.com in your browser and you’re on your way!

What if I don’t have an iPhone or Android device?

No problem! Honk works on any mobile device, simply visit https://www.honkmobile.com to search, find and pay for parking.

How do I sign up?

Once you’ve downloaded the app, you can sign up with 4 pieces of information: email address, mobile phone number, license plate & payment info.

Do I need a credit card to sign up?

A payment method isn’t required to sign up for a Honk account; however, you’ll need a valid VISA, MasterCard, American Express, Visa Debit, Masterpass or PayPal account to pay for your parking session. You can add as many payment methods as you’d like.

Parking Sessions

How long can I park for?

As long as the parking lot’s hours of operations allow for.

Can I be reminded that my parking is expiring?

Absolutely! We send you a text message 15 minutes before your parking is about to expire. If you’re running late or need more time, you can easily extend your session right from your phone.

What if I park underground or in an area without cell service?

Honk lets you pay for parking without having to be near your vehicle. Once you’ve found an area with cellular service or internet access, you can pay for your parking session.

I have more than one vehicle plate number on my account. How can I make sure the correct vehicle is being parked each time?

You can add multiple vehicles to your Honk account. When paying by phone, you can pick the license plate of the vehicle you’re parking. For faster checkout, you can set a plate as your primary vehicle so it’ll be selected for you automatically.

Payments

How can I find out if my parking was processed?

Once you’ve paid for parking, we’ll email you a receipt. You can view all your transactions by visiting the Receipts page in your profile. (You and your accountant will love this!)

I have multiple credit cards. How do I know which one will be charged?

You can add multiple payment methods to your Honk account and assign nicknames to each. Upon checkout, you can select the card you’d like to charge. Just like vehicles, you can set a primary payment method. We recommend adding notes to your sessions by tapping ‘Add Notes’.

What if I pay for parking for the wrong license plate?

Mistakes happen. Please make another purchase (right away so you don’t get a ticket!) with the correct license plate and email us BOTH invoices to: support@honkmobile.com. We will refund the first purchase.

How does parking enforcement know I’ve paid?

Good question! The system serves a real-time list of license plates who’ve paid to our parking enforcers. You don’t need a ticket stub or receipt to place on the dashboard.

I received a parking ticket but I paid by phone. What happened?

Enforcement officers have the most up-to-date information sent to them from the system about parkers, but mistakes can happen. If a ticket is issued, please let us know through email at violations@secureparkingusa.com and we’ll work to get it cleared up for you.

Any other questions, contact us here!